Terms of use - Dr.G [![Dr.G](https://drg.com.vn/_ipx/q_80&s_198x96/images/logo.avif)Dr.G — Home](https://drg.com.vn/) [SẢN PHẨM](https://drg.com.vn/products) [CÁC BÀI VIẾT](https://drg.com.vn/articles) [Về Dr.G](https://drg.com.vn/about) # Terms of use ## IMPORTANT Thank you for visiting this [www.drg.com.vn](http://www.drg.com.vn) (the “Website”), a brand under L’Oreal Vietnam Co., Ltd. of 23rd, 24th and 25th Floors, The Nexus Building, No. 3A-3B Ton Duc Thang Street, Sai Gon Ward, Ho Chi Minh City, Vietnam (hereinafter referred to as “L’Oreal”, “Our”, “Us”, or “We”) portfolio. The Website is operated by or for and on behalf of L’Oreal. Please read these Website terms and conditions (the “Terms of Use”) before using the Website. By using the Website, you signify your acceptance of the Terms of Use in consideration of which L’Oreal provides you with access. By using the Website, you agree to these Terms of Use without reserve. From time to time, L’Oreal may modify the Terms of Use. Accordingly, please continue to review the Terms of Use whenever accessing or using the Website. Your use of the website following any such change constitutes your agreement to follow and be bound by the Terms of Use as changed. If at any time you do not wish to accept the Terms of Use, do not use the Website. ## SPECIAL NOTICE FOR NANO-SITES: For Nano-Sites operated by L’Oréal Vietnam Co., Ltd. for static information and search optimization (SEO/GEO) purposes, these Terms of Use apply with the following carve-outs and modifications: 1. Non-Applicability of Account Registration: Provisions relating to user account creation, registration information, usernames, and passwords shall not apply, as Nano-Sites do not support account creation, member logins, or user profile management. 2. Informative Scope (No E-Commerce): The Website contains solely static content showcasing product information and hero SKUs. There is no e-boutique, online store, loyalty system, online transaction, or appointment reservation functionality. 3. Interactive Features: Any references to advanced interactive services, virtual try-on, or skin analysis features apply only if such specific features are explicitly integrated and deployed on the respective Nano-Site. ## ACCESS TO THE WEBSITE To access and use the Website, you must be at least 18 years old or have obtained your parent’s or legal guardian’s consent. If any portion of the Website requires you to register or open an account, you must provide Us with accurate, complete and updated registration information. You may also be asked to choose a login name and password and/or pin code. Please select a password that would not be obvious to someone trying to guess your password/ pin code. You shall not disclose to any person your password/pin code and shall not permit or authorize any person to use your login name or password/pin code for any purpose whatsoever. We may treat any access to or use of the Website at any time by the use of your login name and password as access to or use of the Website by you, notwithstanding that it may have been used by any other person without your knowledge or authority. You may change your password/pin code at any time. However, the number of attempts to access the Website and/or certain sections thereof may be limited in order to prevent any fraudulent use of such passwords/pin codes. Please inform Us of any fraudulent use that you may become aware of. In the event of any breach of the rules set forth under these Terms of Use, we reserve the right to suspend your access. Additional fees for accessing and using the Internet are incurred at your own expense. ## NO RELIANCE While L’Oreal has endeavored to ensure the accuracy of the information accessed via the Website, L’Oreal does not guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material on the Website. ## LINKS There may be links that will let you leave this Website, or that will let you access this Website from third party sites. Linked third party sites are not under the control of L’Oreal and L’Oreal is not responsible for the contents of any such linked site or any link contained in such a linked site. Existence of links to other third-party sites is not an endorsement by L’Oreal in favor of such site or the products or services contained in any linked site. To the extent that this Website contains links to or may be accessed from outside services and resources, the availability and content of which L’Oreal does not control, any concerns regarding any such service or resource or any link thereto should be directed to the particular outside service or resource. ## INTELLECTUAL PROPERTY **a. Intellectual property rights** Developing the Website involved significant investments by the L’Oreal Group. The Website and each of the elements it comprises (including but not limited to brands, images, texts, videos, software, graphics, music and sounds contained on or available through the Website) are protected by intellectual property rights owned by the L’ORÉAL Group. The contents of the Website cannot be reproduced, modified, transferred, distributed, republished, downloaded, posted or transmitted in any form or by any means, including but not limited to electronic, mechanical photocopying or recording without the written permission of L’Oreal. Without prejudice to the foregoing, you agree that the material and content contained within or throughout the Website may not be used for commercial purposes or distributed commercially on any media whatsoever. Your access to or use of the Website should not be construed as granting, by implication, estoppel or otherwise, any license or right to use the trademarks, tradenames, logos or service marks appearing on the Website without Our prior written consent. You may not, without Our prior written consent, use any of such trademarks, tradenames, logos or service marks as a hyperlink to the Site or any other website. You may not modify, translate, decompile, disassemble, reverse engineer or otherwise attempt to derive the source code for the computer systems and other technology that operate the Website or create derivative works based on the Website. For purposes of these Terms of Uses, "reverse engineering" shall include the examination or analysis of the Website to determine the source code, structure, organization, internal design, algorithms or encryption devices of the Website’s underlying technology. We may make available to you via the Website, contents that you are authorized to download ("Downloadable Content"). We grant you, for a duration permissible under the applicable laws of Vietnam, foreign laws and international treaties, a non-exclusive and non-transferable license, a free-of-charge, non-exclusive, non-transferable and non-sublicensable license to use the Downloadable Content for your personal and private use only. By downloading or using such Downloadable Content, you agree to use it in accordance with these Terms of Use. **b. Third-party rights** If applicable, you agree that you shall obtain all the necessary authorizations and rights from any relevant rights holders in connection with any content you may wish to post via the Website, including any and all intellectual property rights and/or literary, artistic and/or industrial property rights, and publicity rights (including the right to one’s image), to allow your quiet use of such contents. For example, you shall obtain the rights in and to any contents (especially photographs) showing recent architectural items, advertising designs or apparel designs that might appear (acronyms, logos, etc.). **c. User Contents** You agree that you are responsible for any content (including, but not limited to text, photos, videos, or opinions) which you post or transmit through the Website or any space made available by Us via the Website (“User Content”). By posting User Content on or via the Website, you hereby grant Us for the period permissible under Vietnamese law, foreign laws and international treaties (including any subsequent supplementary or amendments), a royalty-free, irrevocable, non-exclusive, worldwide, sub-licensable license to reproduce, display, use, copy, make clarifications to, modify (but not alter the images, words and/or opinions conveyed in the User Content), adapt, edit, distribute, translate, create derivative works from, incorporate into other works, distribute such User Content (in whole or in part), and to use the User Content for all in-house or external, corporate or financial communication purposes, advertising, and for all public relations, historical or archival purposes, of L’ORÉAL Group or its affiliates, its products and/or its brands, particularly on the following media: - Posting in any format, in unlimited quantity. - The written press, for an unlimited number of publications. - Publishing, unlimited number of publications, particularly publishing for purposes of in-house communication, including sales force and distribution network (wholesalers, retailers, agents, etc.), events, leaflets for congresses, tradeshows, stands ...; B-to-B communication, in the professional press, for an unlimited number of publications and/or quantities. - Electronic, IT, digital, multimedia, Internet and Intranet publishing, via any websites (whatever the website and/or medium, including social networks such as Facebook, Twitter, YouTube or Dailymotion) (“social networks”), for an unlimited number of inserts and broadcasts; and/or via any advertising and promotional media (including by way of advertising at retail outlets and on the L’ORÉAL Group brand products (“Media”). You agree that you shall have no recourse against L’Oreal or the L’Oreal Group for any alleged or actual infringement or misappropriation of any proprietary right in your User Content to us. You agree that social networks are platforms owned by third-parties and, accordingly, the reproduction, display, use, copying, modification, adaption, edit, distribution, translation, creation of derivative works from or of the User Content via said social networks shall be governed by the terms of use defined by said third parties. We shall not be responsible for any use of the User Content by you or any third parties in accordance with the terms of use defined by the social networks, including without limitation, in terms of the scope and duration of licensed rights, and removal of User Content. User Content posted on the social networks may also be referenced on a search engine and therefore to be accessed by an audience outside the Website. You shall be responsible for handling any third-party claims relating to the use of the User Content in accordance with the terms of use defined by the social networks. Further, the use of User Content may come with such anonymized information as your city, country or age, and/or, if you expressly authorized it, information allowing your identification such as your first name, or your alias. Any User Content as you publish via the Website, shall be provided at your sole discretion and liability. By providing your User Content, you agree that your User Content shall not conflict with applicable legislation or accepted standards of morality, or the principles stated therein. In this regard, We reserve the right to remove at any time any such User Content as may not comply with these Terms of Use, including the Code of Conduct in paragraph 3 below. In addition, if you access User Content created by another user, you shall be required to comply with said user’s rights and you shall, in particular, not reproduce or disseminate said User Content published via other media without the relevant user’s prior consent. Except for any personal data which We have agreed to keep confidential, any feedback, data, answers, questions, comments, suggestions, plans, ideas or the like that you send to Us via the Website, via email or otherwise, will be treated as being non-confidential and nonproprietary. We assume no obligation to protect such information from disclosure and will be free to reproduce, use, and distribute the information to others without restriction. We will also be free to use any ideas, concepts, know-how, or techniques contained in information that you send us for any purpose whatsoever, including but not limited to developing, manufacturing, and marketing products and services incorporating such information. The Website, including text, content, software, video, music, sound, graphics, photographs, illustrations, artwork, names, logos, trademarks, service marks, and other material (“Content”), is protected by copyrights, trademarks, and/or other proprietary rights. The Content includes both content owned or controlled by L’Oreal and content owned or controlled by third parties and licensed to L’Oreal. All individual articles, reports, and other elements making up the Website may be copyright works. You agree to abide by all additional copyright notices or restrictions contained in the Website. You may not use any of L’Oreal’s trademark or trade names without L’Oreal’s prior express written consent and you acknowledge that you have no ownership rights in and to any of those names and marks. You agrees to notify L’Oreal in writing promptly upon becoming aware of any unauthorized access to or use of the Website by any party or of any claim that the Website or any of the contents of the Website infringes any copyright, trademark, or other contractual, statutory or common law rights of any party. ## LICENSE AND DOWNLOAD RIGHTS You acquire no rights or licenses in or to the Website and/or the Content other than the limited right to use the Website in accordance with these Terms of Uses and to download on the terms set out in this section. Other than as set out in this section you may not copy, reproduce, recompile, decompile, disassemble, reverse engineer, distribute, publish, display, perform, modify, upload to create derivative works form, transmit, or in any other way exploit any part of the Website. Download is permitted by L’Oreal provided only that: - you make no more than one printed copy of such download and no further copies of such printed copy are made; - you make only personal, non-commercial use of such download and/or printed copy; and - you retain on such download and/or printed copy all copyright notices and shall remain bound by the terms of such wording and notices. Additionally, you may not offer for sale or sell or distribute over any other medium (including distribution by over-the-air television or radio broadcast or distribution on a computer network) the Content or any part thereof. You may not make any part of the Website available as part of another website, whether by hyperlink framing on the internet or otherwise. The Website and the information contained therein may not be used to construct a database of any kind, nor may the Website be stored (in its entirety or in any part) in databases for access by you or any third party or to distribute any database websites containing all or part of the Website. ## INFORMATION CONTAINED ON THE WEBSITE **a. General provisions** We hereby remind you that inaccuracies and omissions may appear in the information available on the Website, particularly due to information under the control of third parties. We will endeavour to remove inaccuracies or to complete such information on the Website as soon as possible. The products and services presented to you on the Website are not offered for sale but a general presentation of the range of the products and services that We distribute in the country where this Site is available. **b. Advice and beauty profile** The advice, information, and tools provided on the Website, if any, are strictly for indicative and simulation purpose(s) for you to obtain expert cosmetics advice only, and shall in no event replace or be construed as a medical diagnosis or clinical consultation, nor be substituted for medical treatment. Accordingly, we cannot guarantee your satisfaction with the advice and information arising from the use of such tools, and we assume no liability arising from any use of the advice, information, and the tools which you may sustain thereof. For any further information or in the event of being doubt with any advice, information and/or tools provided, we recommend that you consult your physician or a qualified medical professional. **c. Skin Analysis Feature** This Website may allow you to use a skin analysis feature. This is an online service capable of analyzing skin aging with one picture based on artificial intelligence. Your picture is analyzed and then, based on your age and skin type, you will be provided with your skin results and personalized skincare routine. You are free not to use this service. The picture through this service is only used to perform skin analysis and is deleted automatically post analysis. **d. Hypertext links** The hypertext links included on the Website may lead you to websites published by third parties. The Website may also contain content posted on or via the Website by third parties. L’Oreal shall not be responsible for any errors or omissions in any content in the Website, or the content, products or services of any hyperlinked website or any hyperlink contained in a hyperlinked web site, nor for the privacy and security practices employed by these other third party websites, and shall not be liable for any loss or damage of any kind incurred as a result of the use of any content posted or contained in e-mails or otherwise transmitted or displayed via the Website, or arising from access to those websites. Use of the Website and any hyperlinks and access to such hyperlinked third-party websites are entirely at your own risk. You agree that L’Oreal has no control over, and excludes all liability for any material on the internet which can be accessed by using the Website. Neither can we be deemed to have endorsed the third-party content. Accordingly, to the extent that said hypertext links were included on the Website for the sole purpose of facilitating your browsing experience of the Internet, accessing any third-party websites shall be your own decision and your sole liability. ## NO WARRANTY The Website and the Content are provided “as is” excluding any warranties of any kind, either express or implied, to the fullest extent permissible pursuant to applicable law including the exclusion of warranties of title, merchantability, satisfactory quality, fitness for a particular purpose and non-infringement of proprietary or third party rights. L’Oreal further accepts no responsibility or liability for functions contained on the Website and makes no warranties that the Website will operate uninterrupted or error-free or that defects will be corrected. Please note that some jurisdictions do not allow the exclusion of implied warranties, so some or all of the above exclusions may not apply to you. L’Oreal does not warrant that the Website is compatible with your computer equipment or that the Website or its server is free of errors or viruses, worms or “Trojan horses” and L’Oreal is not liable for any damage you may suffer as a result of such destructive features. L’Oreal shall not be held responsible for Content provided by third parties. L’Oreal is also not responsible for the reliability or continued availability of the telephone lines and equipment you use to access the Website. These Terms of Use do not affect your statutory rights or your legal rights as a consumer. ## LIMITATION OF LIABILITY You acknowledge that your use of the Website, including the Content, is at your own risk. If you are dissatisfied with the Website, the Terms of Use or any of the Content, your sole remedy is to discontinue use of the Website. Save in respect of fraud and of personal injury or death to the extent it results from L’Oreal negligence, in no event will L’Oreal be liable to you or any third party for any direct, special, indirect, consequential or incidental damages, exemplary or lost profits, or any other damages of any kind whether based on warranty, contract, tort (including negligence) or otherwise, even if L’Oreal has been advised of the possibility thereof, arising from your use of the Website. Applicable law may not allow the limitation or exclusion of liability for consequential or incidental damages, so this limitation or exclusion may not apply to you. ## CHANGES TO THE WEBSITE You accept that L’Oreal has the right to change the content or technical specifications of any aspect of the Website at any time at L’Oreal’s sole discretion. You further accept that such changes may result in your being unable to access the Website. ## INDEMNITY You agree to indemnify, defend, and hold harmless each of L’Oreal, its employees, representatives and agents, from any against any claims, actions, demands or other proceedings brought against any of L’Oreal, its employees, representatives or agents, by a third party, to the extent that such claim, suit, action or other proceeding brought against L’Oreal, its employees representatives, suppliers, or agents is based on or arises in connection with: (a) your use of website; (b) any breach by you of the Terms of Use; (c) a claim that any use of the Website by you: (i) infringes any intellectual property rights of any third party, or any right of personality or publicity, or (ii) is libelous or defamatory, or otherwise results in injury or damage to any third party; (d) any deletions, additions, insertions, or alternations to, or any unauthorized use of, the Website by you; or (e) any misrepresentation or breach of representation or warranty made by you contained herein. References in this section of the s to your use of the Website shall be deemed to include any use by a third party where such a third party accesses the Website using your computer. You agree to pay L’Oreal, its employees, representatives, and agents any and all costs, damages, and expenses (including reasonable legal fees) awarded against any of them or otherwise incurred by any of them in connection with or arising from any such third party claim, suit, action or proceeding attributable to any such third party claim. ## TRANSMISSION AND FEEDBACK OF INFORMATION Any information you transmit through this Website is subject to L’Oreal’s privacy policy and remains L’Oreal’s property. You are prohibited from transmitting to or from this Website any unlawful, threatening, libelous, defamatory, obscene, inflammatory or pornographic material or other material that could give rise to any civil or criminal liability under law. You agree that L’Oreal may use and/or disclose information about your demographics and use of the Website in a manner that does not reveal your identity. ## LAWS AND REGULATIONS The Website is not directed at any person in any jurisdiction where, for any reason, the publication or availability of the Website is prohibited. Those in respect of whom such prohibitions apply must not access the Website. L’Oreal does not represent that either the Website or the Content are appropriate for use or permitted by local laws in all jurisdictions. Those who access the Website do so on their own initiative and are responsible for compliance with applicable local laws or regulations; legal advice should be sought in cases of doubt. ## SERVERANCE AND WAIVER If at any time any provisions of these Terms of Use shall be or shall become illegal, invalid or unenforceable in any respect, the legality, validity and enforceability of the remaining provisions of these Terms of Use shall not be affected or impaired thereby, and shall continue in force as if such illegal, invalid or unenforceable provision was severed from these Terms of Use. L’Oreal’s failure to insist upon or enforce the strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right. ## THIRD PARTY RIGHTS Nothing in this Agreement is intended to confer on any third party (whether referred to in this Agreement by name, class, description or otherwise) any benefit or any right (under the Contracts (Right of Third Parties) Ordinance or otherwise) to enforce any provision of this Agreement or any agreement entered into in connection with ## GOVERNING LAW AND JURISDICTION The Terms of Uses are governed by the laws of Vietnam and the parties submit to the exclusive jurisdiction of the Competent Court of Vietnam. ## CONTACT US If you have any questions about these Terms of Use, you can contact Us via email at [lorealvietnam@loreal.com](https://drg.com.vn/mailto:lorealvietnam@loreal.com) or L’Oreal Vietnam Co., Ltd. 23rd, 24th and 25th Floors, The Nexus Building, No. 3A-3B Ton Duc Thang Street, Sai Gon Ward, Ho Chi Minh City, Vietnam. [![Dr.G](https://drg.com.vn/_ipx/q_80&s_198x96/images/logo.avif)Dr.G — Home](https://drg.com.vn/) Địa chỉ: Tầng 23, 24 và 25, Toà nhà Nexus, 3A-3B Tôn Đức Thắng, Phường Sài Gòn, Thành phố Hồ Chí Minh, Việt Nam [lorealvietnam@loreal.com](https://drg.com.vn/mailto:lorealvietnam@loreal.com) ## Thông tin pháp lý - [Chính sách bảo mật](https://drg.com.vn/privacy-policy) - [Điều khoản & Điều kiện](https://drg.com.vn/terms-of-use) - Cài đặt Cookie © 2026 Dr.G. All rights reserved.